When I began the Sulzberger Program, I faced several difficult business challenges including the pending bankruptcy of my largest customer. Through the program, and Charlie Baum's coaching, I was able to articulate a vision and create a strategy both to stabilize and grow my business, particularly in the digital space. Using SMART goals, and his own diverse business experience, Charlie helped me apply a set of tools and concepts to develop a high performance organization capable of identifying and pursuing new business opportunities. Through a series of regular, candid coaching calls, Charlie added clarity to what could have been chaos and guided me toward the creation of metrics necessary to objectively assess performance. This process resulted in the launch of two new digital media businesses, both of which have surpassed first year revenue expectations. More fundamentally, Charlie's coaching, and the Sulzberger Program, significantly altered my perspective on how to succeed in business.
— Steve Jones, Vice President, ABC News Radio
Charlie Baum is one of the most effective consultants I've worked with. I sought his assistance when I was the Chief Operating Officer at NeighborWorks America and more recently, I call on him regularly for advice and perspectives in my own consultant practice and my role as an executive coach. He brings a wealth of pragmatism and case examples from his own executive management experience in the private and public sectors. He has strong assessment and management development skills and is extraordinarily effective in assisting individuals and groups to establish and successfully pursue outcome-based results and ultimately to foster a performance focused culture in their organizations. He combines solid theory with accessible systems and powerful tools, and his presentations and follow-up support are extremely effective.
— Margo Kelly, Principal, Kelly & Associates, former COO NeighborWorks America